Characters That Went From Most-Hated To Most-Loved By Fans In A Single Episode
Rachel Newton
Published Jul 31, 2026
The idea that Michael Scott (Steve Carell), widely beloved regional manager of the Dunder Mifflin Scranton office, was ever despised now seems absurd. But Season 1 of "The Office" does indeed present a very unlikable version of Michael many fans have forgotten ever existed. He's a sexist, racist, and altogether insensitive oaf of a boss who seems to hold absolutely no redeeming qualities.
Season 1 didn't enjoy the ratings later seasons of the now-classic show did, and perhaps Michael has something to do with that. He gains more redeeming qualities in ensuing installments, and the show itself gains a more optimistic tone, which sets it apart from its British antecedent's cynicism. These changes first pop up in Season 2, Episode 1, "The Dundies." Here, Michael makes a tiny but noteworthy stride forward by giving Pam an award for having the whitest sneakers in the office, rather than an embarrassing trophy commemorating her long engagement, as he's done in the past.
Though Michael remains an annoying guy, from this point on, he's significantly nicer and more considerate. For example, in the heartwarming Season 3 episode "Business School," he supports Pam by attending her art show, expressing his admiration of her, and purchasing her drawing to hang in the office. All this growth starts with "The Dundies."